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95% Monthly Uptime Guaranteed
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Mon – Sun: 6:00 AM – 12:00 AM (PHT)
Office Address
EZEV Headquarters
Sinocan Corporate Center
B. Cabrera corner C. Legaspi Street
Aseana Business Park, Bay City, Barangay Tambo
Parañaque City, Metro Manila, 1701
Philippines
Popular FAQs
View all FAQsHow do I start a charging session?
Open the EZEV mobile app, locate your station and plug the connector securely into your vehicle. Simply scan the QR code on the charger or tap ‘Start Charging’ on your phone to initiate power delivery.
What payment methods are accepted?
We accept all major credit and debit cards (Visa, Mastercard, JCB), GCash, Maya, and corporate RFID cards configured directly through your organization account.
How do I report a faulty charger?
You can immediately report an issue using the “Report Fault” button directly within the station page on the app, or call our 24/7 technical operations helpline at +63 2 888 1234.
Where can I find my charging history?
Navigate to the ‘Profile’ or ‘Activity’ tab within your mobile app to review past kWh delivered, receipts, session duration, and carbon emission savings.
How do I update my EZEV app?
Visit either Apple App Store or Google Play Store, search for “EZEV Fast Charging”, and tap “Update” to ensure you have the latest station map and performance features.
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